Knowledge Management (KM for short) is a misunderstood discipline that is often made unnecessarily complicated.  It includes the increasingly important area of Information Management.

Our paper demystifies KM, presents a toolkit to help others build their KM capability, and uses real-world examples to demonstrate the art of the possible.

Our aim has been to produce a report that informs and educates, using public sector case studies to support the major themes and show that the UK public sector has areas of great experience and expertise. 

The report demonstrates some of the benefits that a well designed KM strategy can deliver and how we approach the subject.  Because each organisation's business and knowledge are different, each KM strategy will be different, but all could benefit from applying a consistent, repeatable, approach.  Having read the report, if you would like to find out more about the Parachute approach to KM and how we can help you to develop a successful KM strategy, we'd be more than happy to come and have a chat with you.

We hope that you find the report both interesting and encouraging - please get in touch and let us know:

km@parachuteconsulting.co.uk

Useful links to other Knowledge Management resources:

Nonaka, I & Konno, N. 1995.  The concept of “Ba”. Building a foundation for knowledge creation.  California Management Review.

Despres, C. & Chauvel, D. 2000. A Thematic Analysis of the Thinking in Knowledge Management. In Charles Despres & Daniele Chauvel (Eds.), Knowledge Horizons: The Present and the Promise of Knowledge Management. Butterworth-Heinemann.

Perkmann, M. et al. 2005. Knowledge management in the public sector. A guide to good practice. British Standards Institute.

Transformational Government Annual Report 2006.  Cabinet Office.

Dale, S. 2008. Communities of Practice in Local Government. Semantix.

Glass, N et al. 2003. Review of Social Research in DfT. Department for Transport.

Jones, R. 2002. Measuring the benefits of knowledge management at the FSA. Financial Services Authority.